In fiscal 2021, the Group established a work-style innovation function within the General Affairs Department and has been working on group-wide work-style reforms. By promoting work-style innovation, the Group aims to create new time and value, enhance communication and engagement, and accelerate and sustain innovation for the future of the Group.
In work-style innovation, we respect the creativity, productivity, and effectiveness of each employee and organization, and seek to create a culture that brings the Group together, in which employees take the initiative and drive sustainable transformation at the Company through shared efforts to raise morale and improve productivity.
We will support “time creation” for growth and creative work by strengthening our development of digital tools and supporting their use by individuals.
Purpose of digital tool use
- Improvement of work efficiency
- High-quality communication that transcends place and time
- Evidence-based judgment
- Visualization, analysis, and improvement of workstyles
Using digital technology to pioneer future work styles
In addition to RPA*1 and Power Platform*2, which we have deployed to date, going forward we will also try leveraging AI agents to achieve dramatic changes in the way we work.
To that end, we are further exploring operations where we can achieve greater efficiency, and training high-level citizen developers*3 who are able to use a range of digital tools.
We value a culture in which each employee learns on their own initiative and works to make their own tasks more efficient, and we will pursue cutting-edge ways of working.
- Robotic Process Automation (RPA): A technology that automates work processes and tasks performed on a computer on behalf of humans.
- Power Platform: A low-code development platform provided by Microsoft that offers tools that users can use to create applications and automate tasks easily
- Citizen developers: Employees who use digital tools to improve business processes and develop applications, but who are not assigned to an IT department
Current Group status of RPA (as of May 2026)
Number of Power Platform solutions developed by citizens (fiscal 2025)
Number of recipients of training in digital tools (as of May 2026)
We will support employees’ growth by transforming the “time” created utilizing digital technology into time for independent learning, internal and external communication, and innovative time to achieve a workstyle in which each employee can perform at their best.
Specific initiatives
- Implementing a new hybrid workstyle*, allowing each employee to select workstyles that enable them to perform at their best
- Sharing examples of employees who have implemented true work-style innovations that offer tips for new ways of working with diversity
- Supporting reforms in workstyles that allow people to perform well (visual representation of workstyles)
- Hybrid workstyle is a flexible way of working that combines working in an office with teleworking in a manner that suits both operational characteristics and the circumstances of the individual in order to achieve results as an organization.
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- Introducing videos on hybrid work on the company intranet
We seek a state of high engagement wherein employees understand the Group’s vision and work together to achieve it. To this end, we will create a relationship in which employees are healthy and motivated, and work with the Company to contribute to growth.
We offer multifaceted values that make working in the Group appealing.
Specific initiatives
- Promoting employee-led problem-solving projects
- Conducting training and talent development programs to invigorate relationships between members and encourage convincing, creative output
- Training to foster connections spanning organizations, age groups, and roles
Held Wai Gaya* workshops to create new connections
*A venue for comfortable dialog that encourages exchange and connections between employees regardless
of the position or the nature of their work